Our 24x7 response system
Our fully coordinated range of communication tools and resources means we can respond to prospects and clients more quickly and accurately than agents who rely on less advanced technologies - or none at all!
Our toll-free number
Our toll-free number allows us to capture the phone number of every person who calls, even if they hang up. Our database system automatically obtains useful information about each caller, such as name, address, phone number, etc.
Our website is designed to make a great deal of useful information available to users, encouraging them to contact us or provide us with a means to contact them.
Our prospecting system
We are able to review every step prospective buyers have made on our website, on our toll-free number, and with our fax-on-demand system. We can see which buyers have sought out what kinds of information. This allows us to contact the most likely prospects for your home first.
We are available
When a prospect wants to contact us directly, our automated system knows how to find our agents immediately. When someone is interested in your home, they want to find us NOW, never later.
Any time a potential buyer or an agent wants to communicate with one of our agents, our automated phone system will simultaneously dial the four "find me" phone numbers it has on record for the agent. The pager that our agents carry will always tell them who is trying to reach them - whether they're working with you on preparing for your sale, driving to the office, or eating lunch. They are always available.
Response and follow-up
We have also automated our marketing response system to schedule and create follow-up letters, call-backs, e-mails, faxes, brochures, and Q&As - all ways in which we capture and interest buyers in your home as quickly and efficiently as possible.